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Dubai-based education provider GEMS has launched a new hotline dedicated to parents, it was announced recently.

GEMS MySchool Hotline will be available for parents of students attending the provider’s schools and will allow parents “to connect with representatives to give feedback on their GEMS experience. Ideas and suggestions on ways to improve the overall parent and student experience are also welcomed,” GEMS said in a statement.

Commenting on the launch Dino Varkey, Group Executive Director and Board Member, GEMS Education said: “For decades, parents have trusted us with the future of their children. By providing us with honest and direct feedback we hope that we not only strengthen our relationship with our parents, but that we are able to find out what we need to do in order to serve them and our community better.

Available to GEMS parents in both English and Arabic, GEMS MySchool Hotline is accessible seven days a week, between 8am and 6pm at 800 –School (724665).